IFMA’s FM Research and Benchmarking Institute (RBI) has published definitive benchmarks for facility management (FM) professionals covering janitorial, maintenance, utility costs and sustainable practices. IFMA’s 2017 O&M Benchmarking Report, released in collaboration with the Royal Institution of Chartered Surveyors (RICS), draws data from 2,000 survey respondents throughout the United States and Canada and includes analysis of 98,000 buildings. Read More…